Frequently Asked Questions


How do my purchases help build a new inclusive playground at candy cane park?

Every purchase you make from our shop directly contributes to the funding of a new inclusive playground at Candy Cane Park. Your support helps create a vibrant space where our community's children can play, learn, and make lasting memories.

How can you offer all of these products for sale?

We partner with print-on-demand vendors who specialize in creating customized products. This allows us to offer a diverse range of items without the need for extensive inventory. When you place an order, the product is created specifically for you, reducing waste and ensuring a unique, personalized experience.

Who creates the designs?

Our designs are crafted by talented local artists and graphic designers who generously contribute their creativity to our cause. This collaborative effort adds a personal touch to our merchandise, making each item a work of art that reflects the spirit of New Glarus.

How long does it take for my item(s) to arrive?

The shipping duration typically ranges from 5 to 10 days, excluding the time needed to create customized products. Please note that shipping times may vary based on the type and quantity of items in your order. Since most items in our shop are fulfilled by third-party print-on-demand vendors, each with its unique shipping methods, we appreciate your understanding and patience. If you have specific shipping concerns, feel free to contact us for assistance.